Frequently Asked Questions

This page contains some of the most commonly asked questions and is a good place to look if you are in need of help. Remember, you can also find answers in the Retirement Coordinator Manual or by contacting OPERS.


  • Who should be enrolled?
  • How do I enroll a new member?
  • How do I get an online id?
  • When does an employee participate with OPERS? (999 employees)
  • Why do I have to enroll part-time employees in OPERS, if they aren’t entitled to other benefits from my employer?
  • What happens if an employee that I did not enroll in OPERS works 1000 or more hours in a year?
  • What happens if an employee that I did enroll in OPERS works less than 1000 hours in a year?

    • “Members of OPERS whose hours worked and/or salary earned falls below eligibility levels after they have established eligibility in OPERS (with no break in service) remain eligibile for participation and must continue to participate.” – Section 3.1


  • How does leave without pay affect eligibility for retirement?
  • How is the Final Average Salary calculated?
  • What is the Step-Up plan?
  • How does unused sick leave work?

    • How do I update my employer’s unused sick leave policy?
    • If an employee has 960 hours of unused sick leave, will they get another year of service?
  • What is the “optimal” date for retirement? (What is a rolling calendar?)

Payroll & Contribution Questions

  • When is the payroll report and remittance due to OPERS?
  • What do I need to know about employees moving between agencies?
  • When do I start withholding contributions?
  • What are the current contribution rates?
  • Who do I contact if I have questions about payroll reporting?

Retirement Questions (What happens when a member leaves employment?)

  • What is my role during the retirement process?
  • What forms will I need, and where can I find them?
  • What do I need to know about a member leaving employment? (Vesting vs Withdrawing)

    • Filling out the form. Tell the member their options.

Other Questions

  • How do I update my employer and coordinator contact information with OPERS, and what information do I need to provide?
  • How do I fix a member’s name on OPERS documents?
  • What happens if an active member dies?
  • When can a retiree go back to work?
  • What form do I complete when an OPERS retiree goes back to work?
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